From an empty account to your first paid booking — what to set up and in what order.
Getting ParkFlow up and running takes six steps. Each of them has its own section in this help centre — below is the order in which it's worth going through them, as later steps build on earlier ones.
Start with the place you're selling: create a car park, add spaces and zones, set opening hours and regulations. Without this, there's nothing to price or book.
Details: Car park & pricing → Car park configuration
Define the rates at which you sell. If prices change seasonally, add a seasonal price list. This is also where you set the shortest and longest stay you accept.
Details: Car park & pricing → Price lists
Choose a payment provider and decide when you charge the customer: upfront, as a deposit, or on arrival. Each gateway has its own article with steps on the provider's side.
Details: Payments
Place the Booking Button widget on your website and configure the form — what you ask the customer when they make a booking. From this point on, you can start accepting reservations.
Details: Online sales
Before you let in your first customer, review the messages they will receive: booking confirmation, reminder, changes. Set up sending from your own email address so they don't end up in spam.
Details: Notifications
If you issue invoices or receipts, connect your accounting system and determine who receives which document.
Details: Invoices & accounting
The rest of the help centre is organised around how the system is used on a day-to-day basis — managing bookings, customers and marketing, reports, user accounts. If you can't find something, use the search bar at the top of the page or get in touch with us.