To create notifications to be received by the Customer, go to the Settings – Configurations tab.

Click the "show" button next to the Notifications field.
There are two tabs – Customer and Parking. For notifications sent to the Customer, you will be working within the Customer tab.
A list is displayed showing the cases in which you can send a notification to the Customer.

When you want to create a notification for a booking cancellation, click the green "create" button.

On the left-hand side, you can choose whether the notification should be sent by email or by SMS (you can also create both).
You can use a ready-made template by clicking on the envelope with a plus sign labelled Templates.

By clicking the "show" button, you can check what the notification will ultimately look like.

When you are satisfied with the appearance of your notification, activate it and save it.
Repeat the same steps for every other notification.